1. Company Information
This Site is operated by DNAIR, an Australian-based company. For any enquiries, you can
contact us at:
Email: dnairsocks11@gmail.com
Website: www.dnairsocks.com.au
2. Orders and Payments
2.1 All prices listed on the Site are in Australian Dollars (AUD) and include Goods and Services
Tax (GST) where applicable.
2.2 We accept payment via credit card, PayPal, and other methods as listed at checkout.
2.3 Orders are only confirmed once payment has been successfully processed. You will receive
an order confirmation via email.
2.4 DNAIR reserves the right to refuse or cancel any order at its discretion, including in the
event of pricing or stock errors.
3. Shipping and Delivery
3.1 We ship products both within Australia and internationally.
3.2 Domestic orders are typically delivered within 1–3 business days via Australia Post.
3.3 International orders are shipped within 1–2 business days and generally delivered within
7–10 business days, subject to customs and local carrier conditions.
3.4 Tracking details will be provided once your order has been dispatched.
3.5 Free express shipping is available on orders over AUD $150.
4. Returns and Exchanges
4.1 You may return eligible items within 30 days of delivery for a refund or exchange.
4.2 To be eligible, items must be unused, unwashed, and in their original packaging.
4.3 For hygiene reasons, used or worn products (including socks and sleeves) cannot be
returned unless faulty.
4.4 To initiate a return, contact us at dnairsocks11@gmail.com with your order number and
reason for return.
4.5 Return shipping costs are the responsibility of the customer unless the item is defective.
5. Product Fit
5.1 DNAIR sleeves are offered in a standard, one-size-fits-most design, intended to
accommodate a wide range of athletes.
5.2 The material is engineered for a comfortable, adaptive fit and does not require specific
sizing.
5.3 If you have any concerns about sizing or fit, please contact us before making a purchase.
6. Product Information and Accuracy
6.1 We make every effort to ensure that all product descriptions, imagery, and pricing are
accurate.
6.2 We reserve the right to correct errors, inaccuracies, or omissions at any time without prior
notice.
6.3 All content provided on the Site is for general information only and should not be relied
upon without further consultation.
7. Privacy and Security
7.1 Your submission of personal information through the Site is governed by our Privacy Policy.
7.2 All payments are processed through secure, encrypted platforms to protect your
information.
8. Limitation of Liability
8.1 DNAIR will not be liable for any indirect, incidental, or consequential damages arising from
the use of our products or website.
8.2 Products are used at the customer’s own risk. We do not guarantee any specific athletic
performance or medical outcome.
9. Governing Law
9.1 These Terms are governed by and construed in accordance with the laws of the
Commonwealth of Australia.
9.2 By using this Site, you submit to the non-exclusive jurisdiction of the courts of Australia for
the resolution of any disputes.
10. Changes to Terms
10.1 DNAIR reserves the right to update or modify these Terms at any time.
10.2 Any changes will be effective upon posting to this page. Continued use of the Site
constitutes your acceptance of any revisions.
Contact:
If you have any questions regarding these Terms & Conditions, please contact us at
dnairsocks11@gmail.com